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First World Problems

First world problems in the hotel lobby, do they mean we're unprepared for real problems?

This typical scene in a hotel lobby gives me little hope for humanity if we really have to face a significant problem:

MAN1: ... I explained to you, the price shown by the app for a room at this very hotel is $50 a night, why do you say the price ...

CLERK: Sir, as I explained to you earlier, I don't know how the app determines those prices. All I can tell you is what the booking computer tells me, and those rates are set by the hotel chain management. If you want a room let me know, or else I'll give it to one of these people waiting.